Season 1

Season 1 (2013)

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OVERVIEW

Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.

EPISODES

Happy People Sell

1. Happy People Sell

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. 60 min

Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.

Some Will, Some Won't, So What, Next!

2. Some Will, Some Won't, So What, Next!

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. 60 min

Nev needs to find a sales agent to represent the call centre in a nationwide competition.

Surround Yourself with the Right People and the Rest is Easy

3. Surround Yourself with the Right People and the Rest is Easy

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. 60 min

Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.

The Cash Cow of the Company Has Stopped Giving Milk

4. The Cash Cow of the Company Has Stopped Giving Milk

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. 60 min

The centre's most lucrative contract is ending and it's down to Nev to find a replacement.

Get Back on the Horse and Ride

5. Get Back on the Horse and Ride

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. 60 min

CEO Nev hits the road to find a replacement contract for the call centre.

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